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Contact Representative

Veterans Health Administration · Department of Veterans Affairs

Summary

This position is in the Contact Management Division, Help Desk Section of the Health Resource Center in VHA Member Services. The primary knowledge of the position is to provide eligibility and benefits counseling; website and mobile navigation; and customer support to Veterans and all other users of the MyHealtheVet website, eBenefits website, AccessVA website, Beneficiary Travel Self Service System, Web and Mobile Solutions, and other various VA websites.

From the announcement on USAJOBS.

Pay$34,799 – $50,428 per year
GradeGS
ScheduleFull-time
AppointmentPermanent
Locations23
Posted2 Mar 2026
Closesopen until 1 Mar 2027

Apply on USAJOBS All nationwide announcements

States named

This announcement names 23 locations. It is listed here rather than under each of them, because counting it in every town would make small towns look busy — how these figures are counted.